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I have received damaged goods, what should I do?
We kindly ask you to carefully examine the packaging at the time of delivery. As soon as you spot evident deficiencies, please take photos and ask the driver if it is possible to draw up a damage protocol. This is very helpful for us at a later stage to file a complaint with the carrier. Please report any damage and defects by e-mail. We will look for the best solution to a given problem.